Archive for the ‘Business Innovation’ Category

Fear and Ego Curtail Innovation

November 11, 2010


Upon reading this short, but quite informative story in the link provided above (“Why Your Company is at Risk if Your Employees Won’t Take Risks”) I was struck by past memories of my career.  As an US Air Force officer (Captain), I remembered how shocked and nerve-racked my superiors were when I conducted emergency response exercises without a checklist, using grenade simulators or having ACTUAL emergency vehicles respond to an exercise drill inside of a weapons storage area.  I looked back at past careers outside of the Air Force as those supervisors cringed and sought numerous pounds of flesh when a mistake occurred in the name of innovation or being competitive.  This article is an enlightening breath of fresh air!

An organization, team, company, entity, etc., I feel, is predisposed to failure when it uses arcane and egocentric management practices of the industrial age.  Organizational success is achieved upon the foundation of respect, innovation, communication and calculated risk-taking.  Gone are the days when one could live upon the laurels of title and position simply because it is on an organizational chart.  The 21st Century organization and workers value risk takers who fail, as well as those who succeed.  Lessons are learned, documented as alternative approaches are examined and implemented when that ONE idea is a success.  Leading an organization by fear, as well as allowing one’s myopic ego to overshadow innovation, is an  assured guarantee of failure.


Beyond the Status Quo’s Grasp

October 1, 2010

Attached, below, is an insightful video interview from The Economist’s “Tea with The Economist” series.  The gentleman featured in this interview, Vijay Govindarajan, struck many resonating cords with me concerning two topics: Innovation Implementation and The Economy of Smalls.

First, implementation is usually the catalyst that causes many organizational innovations to not succeed.  Creating a new idea or “cool tool” is relatively easy.  There are many cost-effective, efficient or cutting-edge ideas born out of concept meetings, think-tanks and the like.  However, executing or getting that concept in place for full operation – implementation – is where  the difficult work, diligent commitment and organizational mettle are tested.  I feel the primary factors that stifle implementation, which directly and negatively impact innovation, are fear and lack of senior executive support.  Complacency is a corollary to stifled innovation as, I feel, personnel who become comfortable in their basic tasks believe they have contributed enough to the organization.  This happens because of a lack of direct supervisory leadership coupled with fear of disturbing the status quo – the fear of change.

Next, the Economy of Smalls.  Basically, this is a business concept that states more good, increased market penetration and increased profits are realized when larger populations of less affluent groups, or economies of scale, are the business focus.  A primary example is the growing market of micro loans.  A mirco-lender can reach more borrowers by offering smaller loans (from $500 to $2000) at low-interest rates than the traditional lender who markets to the affluent few who apply for loans ten-times – or more – larger.  The smaller loan default rate is relatively low, more businesses are created, more products are sold, more wealth is incurred, more people apply for loans, and then the cycle repeats itself.  The speaker in this video offers cogent examples how this concept has been successful.

Global, cultural, organizational and societal benefits are numerous when traditional, antiquated concepts – along with fear – are dispensed.  Strength, viability and growth are achieved when one strives to reach beyond the status quo’s grasp.

Problem Solving via 21st Century Thinking

June 15, 2010;startModule_stateDropDown_dropDown

I stumbled across this great article via called Using Knowledge Brokering to Improve Business Processes.  In essence, this article speaks to how open-source communication works not only for software developers, but also to resolve management and/or product issues within the 21st Century.  I am very passionate about using the phrase “21st Century” because, I feel, the more I emphasize it the more my colleagues and friends will believe they are no longer in the industrial age.  Therefore, my subliminal motivation is to prod them to think and live innovatively, in addition to creatively.

This article closely aligns itself with my training and experience in Lean Six Sigma.  There is a concept of “TRIZ” (pronounced – ‘treez) where every business problem has its solution within another business process currently, or previously was, in effect.  Lean Six Sigma uses a systematic methodology to identify such resources and lead a strategic team to a solution.  I hope you find this article as interesting and applicable to business innovation as I did.

Analyst: Email will lose ground to social networks | VentureBeat

February 4, 2010

via Analyst: Email will lose ground to social networks | VentureBeat.

This timely article moves in lock-step with what many in my professional network educated me about some three (3) years ago.  For example, one contact who is an IT professional at the prestigous Emory University (Atlanta, GA) shocked me stating “…email is obsolete on the Emory campus.”  The advent and increased use of texting was one support example.  The other support example is highlighted in this article.

Social networking, in conjunction with smartphone technology, offers increase innovation and efficiency of communicating ideas/concepts via a real time, or “constant on” cloud presence.  One can only imagine what innovations yet to be uncovered as the new iPad matures.  Business is moving – as I consistently maintain – out of the 20th Century Industrial Age into the 21st Century Service and Information Age. 

My next innovation focus is researching tools that can efficiently manage voluminous amounts of information/data for effective use and application.

The Need for 21st Century Leadership

January 8, 2010

I consistently maintain and call for a new manner of organizational thinking in this 21st Century.  In order for innovation to thrive, the 20th Century mindset of only 11 years ago must be cast aside.  Add this to dismissing antiquated Industrial Age concepts, organizational leadership must accept a new mindset such as removing fear and intimidation as management tools.

With regard to fear as a leadership tool, the 21st Century worker/employee seldom accepts such behavior from leadership.  This employee, who is a “Gen-Y” or “Millennial”, has been exposed to tools such as the Internet while becoming used to being more appreciated for their talent are far removed from their parents’ and grandparents’ days of employment.  Gone is the notion of working for one organization, only in rare circumstances, for 20 or 30 years.  The “Great Recession” of 2008 substantiated how employees are viewed as a “cost” rather than a valued resource.  Thus, this type of motivation to achieve increased and competitive productivity serves only to damage an organization’s prosperity.

Organizational leadership’s fear of the unknown, or acting upon non-conventional ideas, hampers prosperity.  Sadly, many organizations, such as the some public-sector entities, fear to adopt or even consider innovative ideas because of fear.  Many of these examples point directly to the leadership’s ego or pride.  For example, leadership fears losing “organizational credibility” and a self-imposed perception of an organizational oracle should a project fail, or not perform optimally.  Leadership fear their pension, income, etc. will be removed, and not maintain the lifestyle or social stature.

As a Lean Business Process and Innovation professional, I experience such barriers to progressive innovation too often in many projects.  The combination of fear laced with antiquated habits, or mindset, continually curtail identifying solutions to systemic problems.  This toxic combination also prevents efficient processes and innovative products that enhance one’s manner of living, or successfully competing. 

This brings me to how President Obama and his Security team responded to the thankfully failed Christmas 2009 airline terrorist attempt.  During his press announcement on 7 January 2010, he placed his focus upon failures in the “system”.  He did not, as called for in 20th  Century practices, immediately terminate anyone’s job because of the security breach.  This is how leadership in a new age, if it cares about being successful, must act.  Identify the systemic problem to ensure a better process rather than ensuring a potentially better process via fear by having an employee’s head placed upon a platter.

Innovation is achieved via collaboration, mutual respect where peers devote tireless energy to accomplish a common goal for the good of the whole.  A perfect example can be viewed via this link:  Dean Kamen, inventor of the Segway, points to how innovation is suppressed in an Anderson Cooper 360 interview.

President Obama’s speech can be view via this link:

Virtual Innovation with Numerous Business Efficiency Applications

December 19, 2009

The link above takes one to an extremely exciting innovation that can be applied to many business situations.  The article from speaks of “tele-immersive environment” technology that is being developed at the Univ. of Illinois.  For example, Managers, Product developers, Sales representatives, etc. can perform product demonstrations and/or training with customers in real-time within a virtual environment.  This technology can also aid in promoting an organization’s “green” or “environmentally friendly” activities with current or future customers.

I am interested learning from you how you propose this technology can be applied.

Your Social Media Online Presence as a Marketing Conduit

December 2, 2009

The social network medium’s “trust” factor is being co-opted into 21st Century marketing tools.  Products will, in future, be marketed as to how highly recommended our Facebook “Friends” view them.  Consider your purchasing habits of a product recommended by someone you do know (Friend), versus someone you do not know (an unknown face on a television commerical). 

This article found via the link below, provides nascent information and research as to how “trustworthy” or “trusting” we portend ourselves to be online.  Then, in my opinion, how this delicate and importantly idealistic human characteristic may be used as a profit vehicle.  Link is here:

God endures, even as religion wanes…An innovative business strategy?

November 2, 2009


I beseech forgiveness for taking poetic license to an article from’s newsletter article, “God endures, even as religion wanes”.   As a Business Process Improvement and Innovation Professional, I find this article in line with the 21st Century thinking previously posted.  One example out of many pastors/leaders subscribing to “new” (my word) theology is Joel Osteen of the Lakewood Church in Houston, Tx.  Other pastors/leaders of “mega-churches” seem to follow this business model, too.  As any successful business knows, adapting to market changes is key to survival. 





Women’s Issues in the Workplace

October 18, 2009

NBC’s “Meet the Press” aired a very informative discussion that supports my observations about a 21st Century mindset that business must adapt to and accept.  This aired on 18 October 2009.   In 1950, according to a TIME poll, women accounted for 29.6% of the workforce.  In 2009, women account for 49.9% of the workforce.  Given this change from the industrial age to the 21st Century innovation age, business must attend to and nurture the needs of a new workforce.  Notable quotes from the video clip:

 “… Business has to change to foster this new dynamic. …”

“… The battle of the sexes is over.  Now, there is a negotiation between the sexes. …”

The link to the MSNBC website also has a link to “The Shriver Report” that Linda Shriver and Leon Podesta coordinated with the Obama Administration’s White House Council on Women and GirlsLook under “US workforce foresees profound changes” via this link: